When Banks Speak: How AI Predicts Your Needs Before You Ask
The other morning, I logged into my bank app and was greeted with a notification: "Hey, saw that electricity bill is due in two days—want us to set up a reminder or auto-pay?" That simple prompt got me thinking: somewhere behind my screen, AI is working as my invisible financial concierge. And it’s not just me—banks are using predictive AI to understand what we need, often before we even ask. The New AI Role: Quiet Financial Companion A news report today reveals that i-exceed , the business behind banking solutions serving over 125 banks and 150 million customers, is leaning into predictive AI big time The Economic Times . Their CEO called it “trust-driven intelligence.” In plain words, instead of AI making secret guesses, it's working openly to help and earn your trust. This is more than smart math—it’s about letting banks anticipate your needs. Like knowing when your paycheck clears and offering savings tips, or spotting a likely large expense and offering better ...